Will I receive the same product that I see in the picture?

Certainly! At Doozy Aura, we guarantee that the product you receive will match the image you see on our website. We take pride in providing accurate product representations. However, slight variations may occur due to factors like screen resolution. Rest assured, our commitment to quality ensures your satisfaction with every purchase. If you have any concerns, our dedicated customer service team is ready to assist. Your happiness is our priority.

Where can I view my sales receipt?

Your sales receipt can be conveniently accessed in your Doozy Aura account. Simply log in, navigate to the “Order History” or “My Orders” section, and you’ll find detailed information about your purchases, including downloadable sales receipts. If you encounter any issues or need further assistance, feel free to reach out to our customer service team at We’re here to ensure a seamless and satisfying shopping experience for you.

How can I return an item?

Certainly! If you need to contact Doozy Aura, you can reach us via email at Whether you have questions, or concerns, or require assistance, our dedicated customer service team is here to help. Feel free to drop us a message, and we’ll get back to you promptly. Your satisfaction is our priority, and we appreciate your engagement with Doozy Aura.

Will you restock items indicated as “out of stock?”

Certainly! We regularly update our inventory, and restocking popular items is a top priority at Doozy Aura. If an item is currently marked as “out of stock,” we recommend checking back periodically or signing up for product notifications on our website. This way, you’ll be alerted as soon as the item is back in stock. We appreciate your interest in our products and strive to ensure you have access to the items you love.

Where can I ship my order?

Currently, our Karachi Express Delivery is exclusively available for customers in Karachi. We’re working towards expanding our services to other locations soon. For those outside Karachi, stay tuned for updates on our delivery reach. If you have specific inquiries or need assistance, feel free to contact our customer service team at Thank you for your understanding, and we look forward to serving you nationwide shortly. Happy Shopping!

You should read our shipping policy for more details.